After Years in Flight, Newark Liberty GM Opts for a Ground Stop

Diane Papaianni

By Cheryl Albiez, Media Relations Staff

Early in her Port Authority career, Diane Papaianni had a chance elevator encounter with Sue Baer, a revered veteran airport general manager and Papaianni’s professional role model. Baer, who would become the agency’s first woman Director of Aviation, asked her younger colleague where she saw herself in the next few years.

“Running an airport, like you did,” Papaianni replied with a laugh.

“Well, we better start getting you ready, then,” said Baer.

Through the support of mentors like Baer and a talent for leadership in aviation, Papaianni achieved her dream, becoming general manager of New Jersey airports – Newark Liberty International and Teterboro airports – in 2016. Today, after an accomplished 39-year PA career, Papaianni is flying off into retirement.

Her departure coincides with the end of Women’s History Month, and Papaianni has been a strong example of the progress women have made in key senior leadership roles at the Port Authority. She was the second woman (after Baer) to run New Jersey’s biggest and busiest airport. The Aviation Department and the airports have been home to many talented women who’ve been successful at the highest levels.

“Don’t be afraid to set your goals high, because if there is something you want to do, you know there are definitely opportunities and ways to make it happen,” she said, citing her professional philosophy that guided her nearly four decades.

Untitled-1Papaianni came a long way from her first PA job as an entry-level secretary in the Tunnels, Bridges and Terminals department, and held various roles within other agency departments before switching to Newark Liberty in the late 1980’s – a move that served as her introduction to the Aviation industry.

At Newark, Papaianni held various positions with increasing responsibility — from airport operations, to supervising AirTrain operations, overseeing customer service and managing Terminal B’s international facility. In 2011, she was promoted into the position of manager of airport operations, in 2014, she was named deputy general manager, before being appointed general manager two years later. 

Managing an airport in one of the most complicated air spaces in the world is not an easy task. She handled presidential visits, hurricanes, blizzards, power outages and celebrity sightings, which have become a routine part of the job for Papaianni and her Newark Liberty family. Papaianni says she enjoyed the challenge, crediting another mentor – current Aviation Director Huntley Lawrence, who she succeeded in several positions at Newark Liberty – with providing support and contributing to her success.

“I can’t stress enough the importance of finding the right mentor, and developing a road map that will you put you in a position to achieve your career goals,” she said.

Her tenure, PA colleagues and friends say, has been a lesson in helping others achieve their career objectives.

Former Port Authority Aviation Director Thomas L. Bosco said that “Papaianni has had a brilliant career, leaving behind a legacy of superb leadership and professionalism.”

“Diane has been an inspiration to both female and male leaders in our airports. She leads with both passion and compassion. She will be greatly missed,” said Lysa Scully, Papaianni’s long-time colleague and the current general manager of LaGuardia Airport.

 

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PAPD Pipe Band Brings Musical Order to March Madness

By Lenis Rodrigues, Media Relations Staff

The month of March is synonymous with March Madness, the first day of spring and — for this year at least — a succession of powerful winter nor’easters. Add to that March mix the Port Authority Police Department’s Pipes and Drums band, whose distinctive sound is being heard at numerous events across the region this month.

The band performed live on March 16 on NBC’s Today Show as part of its St. Patrick’s Day segment, and also entertained customers at Stewart International Airport and at the Port Authority Bus Terminal. And they marched down Fifth Avenue during the St. Patrick’s Day parade and performed at an event in Pearl River, N.Y.

Video by Media Relations Staff Rudy King

Formed in 1979, the band made its public debut in 1981, welcoming home the Americans who had been held hostage during the Iran hostage crisis. Since then, the band, which today numbers 25 members, has grown to include civilian employees of the Port Authority of New York and New Jersey, as well as members of neighboring outside police and emergency service agencies.

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“It’s an honor to be part of this pipe band, to be able to represent the men and women of this department and lead them up Fifth Avenue on St Patrick’s Day,” said Port Authority Police Officer Brian Ahern, who also serves as the band’s Pipe Major.  “There is a long history between bagpipe bands and police departments. This band’s job is to remember those who have made the ultimate sacrifice for this department and to honor their memories.”

During its colorful history, the band has starred in many high-profile events besides the Iranian hostage welcome. They include:

  • Being the host pipe band of National Police Week in 2011
  • Playing for Pope Benedict XVI during his visit to Ground Zero in 2008
  • Greeting the 2011 Super Bowl Champion New York Giants at Newark Liberty International Airport
  • Performing at the opening ceremonies of 2017 President’s Cup Golf Tournament
  • Performing at the funeral of Medal of Honor Recipient Nicholas Oresko in 2013
  • Annual appearances at Operation Santa for special needs children at JFK Airport every December
  • Annual performances at commemoration services for the 1993 World Trade Center bombing and September 11 attacks

“Our most important job is playing for those brothers and sisters that have left us too soon while a member of this department, which sadly, we have done every year,” said Port Authority Police Officer Matt Westfield, who serves as the band’s manager.

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On the Menu at Newark Liberty: Fine(r) Dining

By Cheryl Ann Albiez, Media Relations Staff

Each year, the number of passengers through Port Authority airports is setting new records. In 2017, 43 million passengers used Newark Liberty International Airport (EWR) alone, as the airport continues to modernize and add best-in-class services and amenities.

That’s a lot of hungry mouths to feed, with a traveling public increasingly selective in its culinary wants and needs.

So, as part of EWR’s modernization, several new and innovative dining options are showing up on the EWR menu, including Tsukiji Fishroom, Classified and Liberty Diner, as well as Gateside Fresh Market, a traveler’s “grab and go” outlet for healthy eating.

Travelers at United Airlines’ Terminal C can now indulge in freshly sourced sushi from Japan’s Tsukiji Fish Market, the largest wholesale fish and seafood market in the world.

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Several times a week, fish procured from the Tokyo market is loaded into the belly of a Boeing 777-300ER jet and flown on the airline’s nonstop flight from NRT (Tokyo Narita) to EWR.  Once the fish arrives, it goes to directly to Tsukiji Fishroom’s production room, featuring state-of-the-art forming and wrapping machinery imported from the Japanese sushi robotics innovator, Suzumo. It’s then ready for diners to enjoy the same day.

“At home, I have a very limited list of places I go to for sushi based on quality and freshness,” passenger Antonina Luppino said during a recent stop. “It was a pleasant surprise to taste how fresh the sushi at this airport was. After hearing where the fish comes from, it’s probably fresher than my local restaurants.”

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Tokyo’s Tsukiji Fish Market

A more exclusive locale at Terminal C is United Airlines’ Classified so exclusive it is in an undisclosed area, available by invitation only to select customers. Those lucky enough to get an invite to the 36-seat restaurant are greeted by a host and guided through a “secret” walkway before entering the dining room featuring a “speakeasy” ambiance. The signature dishes are the brainchild of chef Nate Appleman, winner of the James Beard Award (the Oscars of food) and vice president of culinary for OTG, the restaurant company teaming with United Airlines. 

The most recent addition to the airport’s dining experience is Liberty Diner. With New Jersey often referred to as the diner capital of the world, why not add a diner in an airport? Although located in Terminal B, an international terminal, Liberty Diner gives patrons an All-American experience.

“We sat down here because of the Johnny Rocket’s vibe and its location to our gate,” said traveler Daniela Jaramillo. “We’ve enjoyed the experience and food so far.”

Designed in the iconic retro-style of the traditional American diner, the menu features classic American dishes, from bacon and eggs and waffles to double-fisted burgers, chocolate shakes and meatloaf sandwiches.

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For hungry passengers with no time to waste, Westfield’s airport concessionaire also established the Gateside Fresh Market in two locations in Terminal A. Similar to the fresh produce of a farmer’s market, Gateside offers hand-picked, healthy products, such as artisan sandwiches with premium fillings. Customers can also choose from whole fruits, top-shelf salads and a wide range of snacks and drinks, as well as other multiple grab and go options.

“I’m always excited to see new and unique ideas brought to our airport,” said Diane Papaianni, general manager of Newark Liberty.  “Our customers are important to us, and we –  the Port Authority, the airlines, terminal operators and its concessionaires – are committed to providing them exceptional value, additional amenities and dining options that will elevate their overall experience.”

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