Category Archives: PATH customer service

The “Summer of Help”

By Joe Iorio and Ashley Germinario, Media Relations Staff Throughout PATH’s successful cross-honoring operation during the so-called “summer of hell,” more than 100 “ambassadors” sporting bright-yellow vests have played an essential role in keeping passengers moving. These ambassadors are Port … Continue reading

Posted in PATH, PATH customer service, Uncategorized, WTC PATH station

Amtrak and PATH: Working Together for the Good of the Region

By Roz Hamlett, Portfolio Editor When steely-eyed reps from railroad organizations meet across a table to reach a mutual agreement, sometimes tempers flare, sparks fly and negotiations derail. But soon after PATH General Manager Mike Marino assumed the top post … Continue reading

Posted in Amtrak, PATH, PATH customer service, Port Authority of New York & New Jersey, Port Authority Trans Hudson, Uncategorized | Tagged , , , ,

Bernie Wagenblast: The Voice of Public Transportation in the Region

By Roz Hamlett, Portfolio Editor Bernie Wagenblast is like the Siri of public transportation in the New York/New Jersey region, sort of.  Except he doesn’t live inside iphones, he lives in Cranford, NJ.  And most importantly, he never gets a snarky attitude. … Continue reading

Posted in airports, AirTrain JFK, AirTrain Newark, EWR, Newark Liberty International Airport, NY/NJ region, NYC, PANYNJ, PATH customer service, Port Authority, Port Authority of New York & New Jersey, TRANSCOM, Uncategorized | Tagged ,