The USO and the Port Authority: Serving the Region’s Military Families

By Portfolio Editor Roz Hamlett

Veterans Day is that special time of the year when the nation celebrates the service and sacrifice of veterans with special events and parades. But what happens in the days beyond November, when hundreds upon thousands of service members return stateside from deployments abroad.

Thanks to the United Service Organization (USO,) the inconveniences of active duty military families at home or deployed in other countries are lessened through a range of support services at more than 180 locations across the world. Three of these USO centers are located in Port Authority facilities: the Port Authority Bus Terminal, John F. Kennedy International Airport and the newest service center, a warm and inviting space in Terminal B at Newark Liberty International Airport (EWR).

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The USO awarded this EWR Memorial Coin to several Port Authority employees for their exemplary contributions.

Newark Liberty’s Deputy General Manager Doug Stearns recalled how he first discovered the USO years ago. “Some of my fellow soldiers and I were granted a weekend to spend in New York City. We were delighted to discover there was a USO that would put us up for the night, not only because hotels at the time were pushing our budget, but because of the hospitality and familiar environment the USO provided.” Because of the USO, he said, “we were able to stretch our limited resources to experience much of the great culture the city had to offer.”

USO CEO & President Brian C. Whiting said, “The reality is, without the incredible support we receive from the PA, we wouldn’t have USO centers at some of the major transportation hubs in the region. We rely heavily on the people who work at the Port Authority, who are often first to volunteer at our events at the Port Authority Bus Terminal and at the airports.”

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USO Center at Newark Liberty

Earlier this year, in an effort spearheaded by Port Authority Aviation Director Thomas Bosco, the PA donated 2,000 square feet of space to the USO to house the new Newark Liberty center. “Our contribution to the USO demonstrates our deepest gratitude and reverence for all members of the U.S. armed services.  God bless our troops,” said Bosco, a U.S. Army veteran who served in Operation Desert Shield and Operation Desert Storm, and is a recipient of the Bronze Star for meritorious service in a combat zone.

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Deputy General Manager Doug Stearns and General Manager Diane Papianni at Newark USO Center

Besides space, additional contributions for the service center came from JetBlue Airlines. Gensler Architects designed the space and Turner Construction built it. The new center has computers and communication technology, allowing loved ones to connect via Internet or telephone, play a video game, catch a movie, use baby changing stations, have coffee or just put their feet up and relax. Although each USO Center is slightly different, visitors can usually find comfortable seating, reading materials, TV, recreational activities, snacks and friendly volunteers.

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USO Center at John F. Kennedy International Airport

 

James Munday, the Airport Operations Division Manager at Newark Liberty, is also a 21-year U.S. Army veteran. “It is an honor and a privilege to have a USO center where the Port Authority can say ‘thank you’ to our active duty and retired men and women who have served our country,” Munday said. “Newark’s new home away from home is just a small token of the extreme gratitude we have for them.  On this Veterans Day, we remember their sacrifices.”

The USO is seeking volunteers to work four-hour shifts at Newark Liberty and at other USO centers. For more information or to apply, go to volunteers.uso.org.

Posted in airport terminals, EWR, John F. Kennedy International Airport, Kennedy Airport, Newark Liberty International Airport, PABT, Port Authority Bus Terminal, Port Authority of New York & New Jersey, Uncategorized, United Service Organization, USO, Veteran's Day, Veteran's Day Parade, Veterans Day | Tagged , , , , | Comments Off on The USO and the Port Authority: Serving the Region’s Military Families

Port Authority Aviation: A Save at LaGuardia Airport

By Cheryl Albiez, Media Relations Staff

A few days before Halloween, vice-presidential nominee Mike Pence and 47 other passengers got quite the scare when their plane overshot a LaGuardia Airport runway.  Thankfully, everyone onboard escaped injury and the plane incurred no structural damage.

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Photo by David Futch, LaGuardia Airport operations

What could have been a far more serious incident was prevented by special protective material at the end of the runway, designed to slow even the largest jetliners traveling landing at high speed. The Engineered Material Arrestor System (EMAS), or “arrestor beds” as they’re commonly called, is made of aerated concrete and helps decelerate aircraft before they end up in bodies of water, on public roads or in populated areas.

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Photo by David Futch, LaGuardia Airport operations

Arrestor beds aren’t just another investment in safety for the Port Authority – their development was spearheaded by the agency, starting in the 1980s. The Port Authority worked with the Federal Aviation Administration (FAA), the University of Dayton and Engineered Arresting Systems Corporation (ESCO) in New Jersey on technologies to provide updated airport runway safety.

Pamela Phillips, Port Authority Manager of Operations & Security at Teterboro Airport, was the agency’s lead in the development and implementation of arrestor bed systems.  “When I heard about the incident, I immediately thought, ‘good, we saved another one,’ ” she said of the recent LaGuardia landing. “EMAS did the job it was meant to do.”

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Pam Phillips:  Photo by Rene  Spann

To provide a margin of error for pilots, the FAA’s standard Runway Safety Area (RSA) guidelines require safety zones at each end of the runway, or an area that is 1,000 feet long and 500 feet wide.  Many airports were built before the RSA standard and, since these airports are surrounded by residential and business districts or located in densely populated communities, there is no space to extend the runways.

Phillips said that EMAS bed installation preserves the operational runway length of the airport while meeting RSA requirements. Across the country, arrestor beds have limited the potential for serious damage to the aircraft, injuries to passengers or impact on the local community, and has saved lives. Today, EMAS is in place at 68 U.S. airports.

Kevin Quan of Zodiac Arresting Systems, the Logan, N.J.-based company formerly known as ESCO, said that “the key thing is that it has worked every single time. We have a 100-percent success record, with little or no damage to the aircraft.”

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Photo by Pasquale DiFulco, PA Aviation department

 Members of the PA Aviation team, under Phillips’ leadership, began investigating new ways to protect incoming aircraft and passengers, after a plane attempting to land on Runway 4R at Kennedy International Airport in 1984 missed the runway and wound up in the waters of Thurston Basin. They identified cellular cement as the best material for construction of an overrun ramp (arrestor beds), which eventually led to a system that allows airplane tires to sink into lightweight, crushable material and facilitate rapid deceleration.

Phillips brought the idea to the FAA and was involved in conducting tests, developing technical specifications and writing standards that could be used in installing the beds at airports. JFK was the first airport with an EMAS system. In recognition of her contribution to EMAS, Phillips was the first woman to be presented The Elmer A. Sperry Award, an achievement named for the legendary transportation engineer that encourages progress in transportation.

“I am proud that I actually played a role in a major safety enhancement for aviation that is in use and saving lives,” she said.

Posted in airplane crash, airports, John F. Kennedy International Airport, Kennedy Airport, LaGuardia Airport, Stewart International Airport, Teterboro Airport, Uncategorized | Tagged , , , , , | Comments Off on Port Authority Aviation: A Save at LaGuardia Airport

A Halloween Tale: Kennedy Airport, Flight 401 and the Walking Dead

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Cleared for takeoff at Kennedy Airport as Flight 401

“The boundaries between life and death are at best shadowy and vague.  Who shall say where one ends and where the other begins?”  — Edgar Allen Poe

By Portfolio Editor Roz Hamlett

Unlike many ghost tales, this one – which originated at Kennedy Airport’s Terminal 1 – is based on an actual event from 1972.

At 7:45 p.m. on December 29 that year, an Eastern Air Lines jet out of Tampa, Fla. arrived at Kennedy Airport, one of the airline’s hubs, for routine maintenance. After a few minor issues were resolved, the plane was cleared for a 9 p.m. departure to Miami, as Flight 401 with 176 passengers aboard.

In the cockpit was Capt. Robert Loft, 55, a seasoned pilot with 32 years under his belt. The aircraft he flew that night was a state-of-the-art Lockheed L-1011 Tristar, one of a dozen new wide-body “Whisperliners” delivered to the airline that year.

Hours later, the flight plunged into the alligator-laced Everglades at 227 miles per hour, just 19 miles short of the runway at Miami International Airport. Loft and Flight Engineer Don Repo, 51, were among the 101 souls who perished in the crash, which was later blamed by the National Transportation Safety Board on pilot error.

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Flight 401 was under the command of Capt. Robert Loft (left).  His crew included First Officer Albert Stockstill (center) and Flight Engineer Don Repo (right)

The details of this Portfolio story were collected from news accounts at the time and from a definitive non-fiction book written 40 years ago.

It’s perhaps inevitable that the gruesome nature of the crash would inspire stories about restless souls that refuse to crossover – the walking dead who don’t realize they’re dead. More than 20 encounters with Loft and Repo were described in the aftermath of the crash by so-called credible sources associated with Eastern Air Lines – passengers, flight attendants and pilots.

In another bizarre twist to the story, these lifelike apparitions apparently appeared only on Eastern planes that had been fitted with recycled parts cannibalized from the wreckage of Flight 401.

Among the reported sightings were a vice president of Eastern who claimed he engaged in a lengthy conversation with a pilot who he assumed was in charge of his flight before realizing he was speaking to the deceased Loft.

A flight captain and two flight attendants claimed to have spoken to Loft before take-off and then watched as he vanished before their eyes – an experience that left them so shaken the captain cancelled the flight.

On another occasion, a female passenger supposedly became concerned about a pale quiet man sitting next to her wearing an Eastern Airlines uniform. Fearing that he might need medical attention, she informed a flight attendant. To their horror, the unresponsive gentleman disappeared in front of the two women and several nearby passengers. The man was later identified from a photograph as Repo. Eastern Flight Attendant Faye Merryweather claimed she saw Repo’s face peering out at her from the airplane’s oven.

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The crew of Flight 401 taken aboard the jet earlier on the day of the crash:  the flight attendants had gathered at the tail of the plane.  Patricia George was on top of the coat closet.  Back row:  Pat Ghyssels, Trudy Smith, Adrianne Hamilton and Mercy Ruiz.  Front row:  Sue Tebbs, Dottie Warnock, Beverly Raposa and Stephanie Stanich.  Not shown, Sharon Transue (she was taking the photo).  Sadly for Patricia Ghyssels and Stephanie Stanich — this photo is the last time they were photographed alive.

Eastern Airlines maintained radio silence, refusing to publicly discuss tales of ghostly sightings. But they continued to circulate in the airline community. Frank Borman, CEO of Eastern and the former Apollo astronaut, denounced the stories as “garbage.” Assertions of a cover-up by Eastern executives finally grew so persistent that the airline was forced to remove all of the recycled 401 parts from its fleet.  

Flight 401 has been the subject of books; newspaper, magazine and newsletter articles; including an article published by the Flight Safety Foundation, an independent aviation organization that conducts research, education and publishing in the field of aviation safety.

The story also inspired numerous books and two made-for-television movies, including a primetime Emmy-nominated film in 1978 starring Ernest Borgnine and Kim Basinger.

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John Fuller, author of The Ghost of Flight 401, was sued by Loft’s family for invasion of privacy and for intentional infliction of emotional distress, but the lawsuit was dismissed, and the dismissal was upheld by the Florida Fourth District Court of Appeal. The most journalistic account was written by Rob Elder of the Miami Herald. His 1977 book, Crash, tells the story of many of the passengers, the investigation and its aftermath.  He later became an editor at the San Jose Mercury News.

“As a kid, I enjoyed The Ghost of Flight 401, and the story has certainly become one of the more enduring legends in the industry, “said Shea Oakley, Executive Director, New Jersey Aviation Hall of Fame, who began his career as an aviation intern at the Port Authority.  But, Oakley added, “I’m afraid my belief system doesn’t include spectral cockpit crew members returning to haunt jetliners after they leave this world.”

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